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Booking not found. There are similar hotels available. Yes, Restaurant 1881 offers alfresco dining, British cuisine, and ocean views. If you like, you can sort and/or filter them (by time of year, review score, etc.). getting served any food, absolutely outrageous! Highly recommended! Children aged 15 years and above are considered adults at this property. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Travelers may receive a savings voucher when they submit a review. Your contribution should be yours. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. The staff were all really friendly and lovely but the restaurant was a shambles! Private parking is possible on site (reservation might be needed) at GBP 10 per day. We didn't have time, so stayed here only for 2 nights, though everything was amazing. Youll have a private room with all the hotels amenities. Wireless internet is available in public areas for free. Tea/Coffee maker A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. The Grand Hotel, Torquay | Torquay We called in for a small lunch, and we're impressed with the lobby and Compass Bar. Welcoming and professional staff are available 24 hours a day. Specify exactly what sort of room you want when you book! Please inform our team of any food allergies or intolerances prior to ordering. Staff helpful Location good. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. A bar/lounge, a coffee shop/cafe, and a restaurant, Rollaway/extra beds are available for GBP 25.0 per day, This property welcomes pets for GBP 20 per pet, per night, Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Our room was adequate but extremely dated, hardly enough plug sockets and the although the tea station had plenty tea/coffee it was just a low down awkward little side table. What are some restaurants close to The Grand Hotel? This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. Couldnt fault the bar area and bar staff, nice and relaxing. Check-out time is 11 AM. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. The onsite bar is good, the barmen offers hot drinks. Copyright 19962023 Booking.com. What food & drink options are available at The Grand Hotel? The room was a refurbed twin with sea-view. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. There is no capacity for cots at this property. With a private bathroom equipped with a shower and By clicking accept you are consenting to cookies being used. Try again. Prices are calculated as of 2023-01-30 based on a check-in date of 2023-02-12. The centre of Torquay can be reached within a 20-minute walk. Please check you have entered your email address correctly. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. There really was nothing good about our stay. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For more comfort, dryers together with a separate toilet and showers are provided. You can only leave a review within 28 days after check out. Sandwiches were fresh, but nothing special. This hotel is a great place to bask in the sun with a beachfront location. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. In addition to a library and dry cleaning/laundry . Yes, paid private parking on-site and street parking are available to guests. Devon and Somerset Fire and Rescue Service said firefighters were called to the hotel just. We had a nice time, the staff are lovely and very helpful. getting served any food, absolutely outrageous! The Grand Hotel offers a continental or buffet breakfast. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. Alfresco dining available (weather permitting). A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. We took our seats at a table, near to the central bar, and the two staff were busy briefly. Number of rooms: 132. Overall Service And Experience Was DISGRACEFUL. Electric kettle, Bath This information is provided by our partners. Couldnt fault the bar area and bar staff, nice and relaxing. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. Dining This hotel is home to a restaurant and a bar/lounge. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The rooms come with a TV with satellite channels. A wide selection of eating options are also available close by. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews, The Hillcroft Boutique Unique - Guest House, providing unbeatable availability and rates, meeting reliability and quality standards. The Grand Hotel 4-star beachfront hotel with restaurant, near Riviera International Conference Centre 7.6/10 Good 1,014 verified Hotels.com guest reviews See all 1,014 reviews Popular amenities Parking available Pool Free WiFi Pet friendly Non-smoking Bathtub $55 Price available on 1/29/2023 Seafront, Torquay, England, TQ2 6NT View in a map The helpful staff and overall property condition get good marks from fellow travelers. That means that you can always find a great deal for The Grand Hotel. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. The hotel were aware of this and had provided a small portable electric fan. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Recently back from a five day break in the Grand Hotel, in Torquay. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. Charges may apply. Your establishment is poorly managed and your priorities are in. Afternoon Tea , Function room mean and Breakfast was fine. Fee for English breakfast: approximately GBP 18 per person. Contributions should be travel related. Electric kettle, 226 feet Hotel Description. What's the area around The Grand Hotel like? Avoid staying at The Grand Hotel in Torquay. If you want to request something specific, you can do that after you choose your rate. Location read more Facilities Most popular facilities Free Wi-Fi Parking Luggage storage 24-hour services Food/ Drinks Fitness/ Gym Swimming pool Is The Grand Hotel located near the city centre? By clicking accept you are consenting to cookies being used. Please try again later. Dining area. Upon Getting Our ACTUAL ORDER, Asked For Mustard. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! Certain services and amenities may be reduced or unavailable as a result. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. Fine dining, light bites and tasty snacks. I thought, when the one waiter was free he would attend our table. The Grand Hotel. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. We went to our room and called room service to order one tuna and one roast beef sandwich. Does The Grand Hotel offer any business services? We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Does The Grand Hotel offer free cancellation for a full refund? Private parking is possible on site (reservation is needed) and costs 10 per day. Efficient and affable staff who were always there to help. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. Copyright 2023. Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. Some units feature a private bathroom with a separate toilet. Coffee makers, safes, and phones are also available. Please check your booking number and PIN and try again. Starters that werent cooked properly or not even arriving together at the table. Does The Grand Hotel offer any business services? Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. To edit a review youve already submitted, please contact our Customer Service team. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. If you stayed at this property through Booking.com you can write a review. Find out what food and drink options you could be enjoying at this property. They may be in Torquay or nearby. Rserver The Grand Hotel, Torquay sur Tripadvisor : consultez les 3 750 avis de voyageurs, 1 560 photos, et les meilleures offres pour The Grand Hotel, class n62 sur 81 htels Torquay et not 3,5 sur 5 sur Tripadvisor. Is parking offered on site at The Grand Hotel? However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Torre Abbey Sands is the closest landmark to The Grand Hotel. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! Yes, it is 0.5 miles away from the center of Torquay. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. We took our seats at a table, near to the central bar, and the two staff were busy briefly. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. The breakfast had lots of options and included cereals, pastries and fruit. Bath I could order a sandwich only by calling room service from my room. Are any cleaning services offered at The Grand Hotel? There is an in-house restaurant, which serves a variety of British dishes. And we shall definitely be going back. The rooms come with a TV with satellite channels. Social distancing measures are in place and guests are provided with hand sanitizer. We sometimes show external review scores from other well-known travel websites. Extremely quiet (at very end if corridor). Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. See more questions & answers about this hotel from the Tripadvisor community. At which point a man carrying a tray with sandwichs on walked into the bar. Pets are allowed on request. See more questions & answers about this hotel from the Tripadvisor community. There are no reviews that match your filters. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. Mr. Cook offers a selection of dishes nearly 5 minutes' walk away. The hotel is 1.6 miles to the pleasure Paignton Pier. To learn more, take a look at the cancellation policy on Orbitz. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. Are there any historical sites close to The Grand Hotel? DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . There was a problem loading the reviews. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Extra beds Rollaway/extra beds and free cribs/infant beds available on request, Layout Separate bedroom and private bathroom, Extra beds Rollaway/extra beds available on request. The Grand Hotel Torquay's historic jewel. Enjoy amenities like a seasonal outdoor pool and a garden. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. No management or staff taking responsibility for the poor or lack of service. I could order a sandwich only by calling room service from my room. Named after the year that The Grand was founded in Torquay, our 1881 Restaurant is elegant, and AA Rosette awarded with our talented chefs using the best local seasonal and regional ingredients to bring you the freshest dishes. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. Perfect location, polite staff, exceptional views of the sea. I thought, when the one waiter was free he would attend our table. Room VERY POOR And DATED. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Will definitely stay again! These opinions do not necessarily represent the views of Booking.com. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Our delicious lounge menu aims to reflect both our location in the bay and our head chefs passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. *See fees and policies for additional details or extra charges, Rollaway beds are available for GBP 25.0 per day, Pets are allowed for an extra charge of GBP 20 per pet, per night, The seasonal pool is open from April to October. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 Would absolutely not stay again. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. We loved pastries, cereals and fruit in the restaurant. We verify reviews to ensure the traveler booked with Expedia Group. The bed was very uncomfortable, unfortunately. Premier Inn Torquay Seafront hotel: Good value - See 3,241 traveler reviews, 487 candid photos, and great deals for Premier Inn Torquay Seafront hotel at Tripadvisor. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The fan made little or no difference. Loved the location, the spa and the food , Dreadful experience. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. Private bathroom A mere 800 feet away from this hotel, Mr. Cook serves European and British meals. Special requests can't be guaranteed and may incur additional charges. . importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. The lobby is nice and the bar but in some area's there needs to be attention paid. We would stay again as the atmosphere was good it was convenient and although the breakfast was 15 each extra it was was good. The sandwiches eventually arrived. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. Stayed for 14 nights and was impressed by this pet-friendly hotel. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Other logos or product and company names mentioned herein may be the property of their respective owners. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Outside Pool is closed from Thu 22 Sept 2022 until Mon 01 May 2023. KAYAK scours the web for all room deals available at The Grand Hotel in Torquay and lets you compare them to find the best rate for your stay. Our lovely fresh breakfast is included in all room rates and served throughout Cafe Grand every morning from 7:30am and 11:00am. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. The nearest airport is Exeter International Airport, 19.9 miles from the property. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. Lovely pool, parking onsite. Lovely views from the bar area as well. After a false start the check in was good - nice lady. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Room VERY POOR And DATED. This list may not be comprehensive. This accommodation unit is furnished with a double bed. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. Fees and deposits might not include tax and are subject to change. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. The hotel offers a full breakfast at the price of GBP15 per person per day. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. 4-star hotel located in Torquay City Centre. This spacious accommodation unit is perfect for 2 guests. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. There are similar hotels available. As of Mar 5, 2023, prices found for a 1-night stay for 2 adults at The Grand Hotel on Mar 12, 2023 start from $53, excluding taxes and fees. The breakfast had lots of options and included cereals, pastries and fruit. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. The beach is within a stroll from the accommodation. Gallery About Location Testimonials . Bath We regret not bringing swimwear and didn't get chance to take advantage of the pool. Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. If we find any, we delete them and, if necessary, take action against whoever is responsible. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Speak to our wedding team: 01803 296677. Just a short drive from Paignton, The Grand Hotel Torquay is located in Torquay and is moments from Torquay Railway Station. Are there opportunities to exercise at The Grand Hotel? Literally everyone sent their meals back after being served undercooked, freezing cold food. Are there restaurants at or near The Grand Hotel? 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. The window didnt close properly or lock.