Not working. You have to use a USB-C cord with the proper wiring (some USB-C are wired only as charging or USB 2.0 which won't help you). Did you recently purchase a webcam from the JVCU Series? Is not as easy at it seems. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". When using your USB-C power adapter, the multi-adapter powers both This is likely normal behavior. to ensure maximum performance. You acknowledge that the Ware is of U.S. origin. After opening, expand other devices. I have a mouse and monitor plugged into mine and both work. 07-11-2018 You can have your 2nd monitor with an extended display, a mirrored display, a rotational display (rotation mode not available for MAC), or make it your primary monitor. Step 4. I'm trying to connect an external monitor. If the USB not detected issue persists, you may have to contact J5create technicians to help you troubleshoot and then resolve this problem properly. Their information can be found on the back of the packaging, or on our website under the "Support" tab. Didn't find what you were looking for? Dual Displays: 3840 x 2160 and 2048 x 1152 / 1920 x 1080, 10 Ports In One Sleek Design For All Your Needs. But you can get it to work. Next image. Adjust the brightness, saturation, contrast, hue, sharpness, and tint all from within the app. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. Your laptop display, plus the 2 external monitors, gives you a total of 3 monitors. Works great until Big Sur. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. - edited return the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. The j5create Terms of Use located at https://en.j5create.com/pages/terms-of-service is incorporated herein by reference (Terms of Use). You acknowledge that the Ware automatically collects information, data and statistics relating to your use of the Ware, and compiles such information, data and statistics. Sign up for the latest innovations, exclusive offers, and more. Mac & Windows. Data transfer up to 5 Gb/s. j5create - USB-C to 4K HDMI Adapter - Space Gray / White Model: JCA153G | SKU: 6201446 4.6(1,053 Reviews) 125 Answered Questions Highly rated by customers for: Ease of use, Use with tv, Price $29.99 Add to Cart Show only Answered Questions ( 125) Sort by: Showing 1-20 of 125 questions Ask a Question Trending price is based on prices over last 90 days. Unless and to the extent specifically provided otherwise in writing by j5create, you shall not: You agree to abide by all laws and regulations in effect regarding your use of the Ware, including without limitation, all laws relating to copyright-protected content. In so doing, Device Manager will then search online and offline for the J5create drivers. Display Settings Right-click on the icon on the lower right-hand side of the toolbar to open display settings. I hope it doesn't need Thunderbolt 4 as those cables are very . Thank you. The JUA254 USB to HDMI Multi-Monitor Adapter from j5create works as an external video card, instantly allowing users to attach additional displays via an HDMI connection without the hassle of a lengthy setup or having to install additional internal hardware. I use a j5create JCA141 USB-C to Displayport for one of my displayport only monitors and a j5create JCC157 USB-C to HDMI 2.1 8K cable for my LG C2 42. Phone Support Hours: 9:00 AM to 5:00 PM Eastern Standard Time Monday through Friday, excluding holidays North America: 1-888-988-0488 X. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL J5CREATE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WARE, ANY PROVISION OF OR FAILURE TO PROVIDE SUPPORT, OR OTHERWISE UNDER OR IN CONNECTION WITH THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF J5CREATE, AND EVEN IF J5CREATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Material: Aluminum. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. To find the error code on a Windows 11 PC Select the Start button, then type device manager and select Device Manager from the list of results. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. Please open a new question, and include the model-number of your HP computer. Download, install and run Driver Booster. S-Video? This device allows you to add an additional USB 3.0, HDMI monitor, and USB-C that can be charged through your USB-C port. Connect video, data, and power to a computer or tablet with a single USB Type-C port. Besides working as docking station will also allow power to pass through and charge laptop. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Extend up to three monitors through HDMI, VGA and DisplayPort or HDMI. Female adapter ensures easy connections and reliable performance, supporting data transfer up to 5Gbps. It also includes a security lock slot to protect against theft, making it perfect for use in business organizations. Extend: View the screen image extended across both the computer and the external device. j5create may from time to time, in its sole discretion, make updates, modifications, supplements or new versions of the Ware or portions thereof available to You under this Agreement for the purpose of, among other things, distributing bug fixes, patches and feature improvements. No matter what your j5create product is, like j5create Webcam, USB to HDMI, and docking station, USB 2.0 VGA display adapter, and j5create USB to TDMI display adapter, it is needed that you try to keep the j5create drivers up-to-date to avoid j5create problems. Verified purchase: Yes | Condition: Pre-owned. In most cases, j5create will release driver updates to fix bugs and errors of different j5create products, like j5create driver unavailable or undetected. * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. -Do I need to buy a different monitor? Sections 2 through 14 of this Agreement will survive any termination of this Agreement. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C ports location and can easily fit into any workspace environment. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. - edited Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. About this item This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. Must download an app and also has to be configured and I still havent been able to use it. I cant get a refund or exchange b. You may not authorize or assist any third party to do any of the things prohibited in this section. High-definition graphic images: Stream media or extend your display to a large monitor or TV with resolutions up to 2K at 60Hz. All in all, whatever J5create product you are using or whatever J5create issues you are facing, you need to find a suitable and effective way to update its driver for better performance or to fix J5create driver issues. Download drivers, update firmware, register your product and more. That is to say, you can utilize Device Manager to help you search for and download the newly released J5create drivers, such as J5create USB-C to HDMI driver and USB adapter drivers. Verified purchase . I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). Please refer to the manufacturer of your hardware for more information on your device, 1 - USB-C PD for upstream charging 1 - HDMI Output 1 - USB 3.0 Gen 1 Type-A 5 Gbps. All other ports on the j5create adapter are working--USBx2 and Ethernet. Tell us what video-output port(s) your computer has -- VGA? This Agreement governs your use of the Ware only. it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in. So think twice when installing the J5create drivers using this way. USB 3.0 SuperSpeed. 1. The monitor works through HDMI with my other 2 laptops. We disclaim any interest in the marks of others Power and charge your laptop, while powering all devices connected to your laptop and the docking station with a single power adapter (not included). Ive tried other outlets and different laptops but nothing. Subject to all terms and conditions of this Agreement, j5create hereby grants You a nonexclusive, personal, non-assignable, limited license to use and access the Ware in accordance with this Agreement and any and all agreements and documents executed by You or delivered by j5create. Is this compatible with windows 11 - Learn about j5create - USB-C Dual HDMI Mini Dock with 4 Answers - Best Buy Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. Data transfer rates up to 5 Gbps. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. Use of these names, logos, and brands does not imply endorsement. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. DVI? DisplayPort Alt Mode for . Please contact our customer service department for assistance with this issue. In this post, three methods are available for you to download the drivers for j5create accessories on Windows 10, 8, 7, and Mac. JUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER, with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER, it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in PLEASE HELP. In Device Manager, find the device. Your mobile device might require more power than your charger allows when using the adapter and When I turn on the monitor it scans the HDMI port for some time and says "no signal" and then turns off. By using this site, you accept the. For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1 please readthis documentationbefore downloading any driver. * Great for multitasking in a wide variety of applications including Phone centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc. How to connect the JVAW56 ScreenCast HDMI Wireless Display from Windows Devices to a HDTV? I do not see anything how to connect the j5 to my vehicle. Hot-swappable connection/disconnection without powering down. JVU250 HD Webcam with Auto & Manual Focus Switch, JUPW1107NP MagSafe 15W Wireless Charging Stand, Up to 100W power pass-through to charge your laptop and power the connected peripherals when used with a USB-C power adapter, Connect and charge your USB devices with 3 x USB ports, Reliable network connectivity via the Gigabit Ethernet port, Direct access to SD & microSD memory cards for data storage and transfer, 3.5mm audio jack to connect microphone/headphone, Security lock slot for anti-theft protection, Convenience setup with double-sided cable storage compartment, Intel HD Graphics 4000/ ATI HD 7xxx/ NVIDIA 5XXM or higher, Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0, Extended Monitor: (More powerful processors recommended for multiple displays), One 2K (2048 x 1152 @ 60 Hz) full-screen video playback, Two 2K (2048 x 1152 @ 60 Hz) full-screen video playback, 1 - SD & microSD memory card reader/writer, A 4K-capable display is required for obtaining the 3840 x 2160 resolution, If connected to a USB 2.0 host port, or if using a USB 2.0 host cable, performance may be limited, The dock can connect to a USB-C port that doesnt support Power Delivery but it will not pass power through the connected device, If you are using a high-powered USB device, attach a USB-C power adapter to the power delivery port for optimal performance, To ensure files copy completely, do not remove the USB-C power adapter while copying files.